Ordering Methods
However you want to order, we're here to help
Large Orders
We have a dedicated Quotation Team who can help save you money through negotiating discount if you have a bill of materials.
Extended Range
Our Extended Range offers another 100,000 products
Forward Orders
Schedule orders to be delivered on different dates
Production Packaging
We supply parts in industry standard packaging types
Quotes Online
You can – and it will save you time and money
Purchasing Manager
Our eSolution offer you work flow management and control that reduces your total cost of acquisition as well as support speeding up your time–to–market.
eProcurement
RS eSolutions allow you to connect to our web catalogue reaching out to 500,000 products with rich product information. You will be able to take control and cut costs with our service.
Delivery Methods
Same day dispatch delivery or specific when you want it
Parcel Tracking
On My Account you can track its progress 24/7
My Account
Just register online for My Account
Account Opening
It's easy – just follow the links
Invoice
Here’s how we can help
Technical Help
We've got all the information, support and advice you need.
DesignSpark
Online community of technical experts and free design tools
Catalogue Request
Browse our catalogue and enjoy free delivery when you order online.
Product Returns
Just send it back to us within 30 days
What is it?
At RS we want you to be entirely happy and satisfied with everything you buy from us. That's why we offer our returns guarantee.
If you're unhappy with your purchase for any reason, you can return it to us, in its original condition and packaging, within 30 days* of the invoice date and we'll replace it or credit your account.
What do I need to do?
- Log in
- Go to my account
- Select the relevant order from your order history
- Choose the product you wish to return from the list by clicking the ‘Return a product’ button.
Where do I send the items I want to return?
Please make sure the items are replaced in their original packaging and then packed securely and clearly labelled.
For terms and conditions, please see Section 12 'Cancellations and Returns' in our conditions of sale. It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials). Once you apply the return, You would receive the RS Order Return Confirmation by email. Kindly note that our customer service would contact you within 3 working days regarding your return request update.
If you need to return an item now :
Log in to My Account
Or phone us on +632 888 4030
*Restrictions may apply.
